cisco pjnetworks profile

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Quality Infrastructure       Quality Policy       Certification to Quality Standards

1997 was the year when P J NETWORKS commenced operations as 'Computer Maintenance Corporation'. P J NETWORKS took up the challenge to service all installations left by IBM , COMPAQ, and took over the maintenance of over 80 IBM installations spread across the city. Later it also maintained computers supplied by scores of other foreign manufacturers.

While maintenance activities progressed space, encouraged and enthused P J NETWORKS spread its wings and turned its attention to other areas of computer support. Computer centres were set up in different parts of cities and whole ranges of consultancy services were offered. Computer education and training programs were started. The R & D Centre at Vikas Puri undertook pioneering projects in the areas of contemporary technology. LAN & WAN in data communications and database management became one of the corporation's fastest growing activities.

A significant milestone was project in Brisk Securities, a major United Nation funded project aimed at fostering self-reliance through design, development and systems engineering of real-time, on-line and image processing systems, dedicated to development-oriented applications.

In 2002, we stand in the new era of a new millennium; we can proudly look back to the significant milestones that we achieved in our five years of journey from being a trendsetter and pioneer to a leader in the field of information technology.

While hardware maintenance continues to play a major role, P J NETWORKS is one of the leading System Integrators in the country with multi-faceted expertise in Information Technology. P J NETWORKS has extensive and continually updated expertise in real-time, on-line systems, process control, transaction processing, image processing, data communications, networking, parallel architectures, etc. Integrated with the 'horizontal' expertise in Information Technology is P J NETWORKS' 'vertical' expertise in whole range of industries - both infrastructure like power, coal, oil and transport; as well as service, such as banking, education, law & order.

It is this totality of expertise that has enabled P J NETWORKS to develop a variety of superior IT products and to execute a number of complex and challenging projects, not only in Delhi, but also in Ludhiana, Mumbai, Calcutta.

In the light of the growth of the communications sector and its importance to the liberalized economy, P J NETWORKS revamped its communication network-,in terms of new protocols, communication lines & equipment as well as host systems. Besides ,the need for highly specialized software engineering skills has triggered increase thrust on education and Training activities. We shall operate globally and bring the benefit of Information Technology to improve the productivity of our customers and quality of their products and services.

We shall be a vibrant organization where openness ,trust, teamwork ,simplicity and innovation are valued and promoted. P J NETWORKS will provide comprehensive and cost-effective IT solutions and services to organizations and institutions in India and the rest of the world to improve their competitiveness, building on its strengths in the maintenance, Systems Integration, Networking and Software Development.
P J NETWORKS will constantly endeavour to delight its customers through excellence in service delivery and achieve worldwide recognition.

People are P J NETWORKS' strength; through staff empowerment, customer focus and Quality Management systems, P J NETWORKS will continuously improve its products and services to meet international standards of quality, cost and time.
Exports are a critical area for the healthy growth of our organization and will receive priority in resource allocation and competence building.
Maintenance will continue to be a key business area and will be strengthened to improve price performance and market share .
P J NETWORKS ,on an ongoing basis ,will review market opportunities and technology trends to focus on niche areas and direct its R & d efforts towards cost-effective and timely products and packaged solutions to meet customer requirements.
P J NETWORKS will conduct its business effectively so as to ensure growth and reasonable returns to the stakeholders.

QUALITY INFRASTRUCTURE

P J NETWORKS' Total Quality Management Program was launched during early 1993.Since then, over 90 person-days of training have been provided to the staff members through TQM awareness ,ISO awareness, Kaizen and housekeeping workshops. These programs are repeated to train the new employees who join P J NETWORKS. Training of more than 90% of the P J NETWORKS is completed.
. During 1999-00, Quality Policy, VISION and MISSION Statements for the company have been formulated and formalized .Key Business Processes have been identified for improvement at the corporate level. A number of small group activities for quality improvement were also initiated at the regional and branch levels .Mission operationalization and planning of business have been aligned and strengthened.

QUALITY POLICY

P J NETWORKS is committed to creating value for customer by delivering the benefits of IT in the form of services and products.
P J NETWORKS subscribes to TQM philosophy and a Quality Management System in line with ISO 9002.
The strategy of P J NETWORKS to build quality for globalization is to:

1. Evolve quality measures for all life-cycle phases of services and products to be able to satisfy the customers;
2. Set up systems, procedures and standards to minimize errors, defects and rework, and continually improve levels of quality; and
3. Make decisions based on quality considerations.